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Today’s dynamic enterprise environment requires smarter communication solution for diversified roles of employees. Flexible device usage and round-the-clock connectivity is the need of the hour for the mobile workforce in order to have consistent in-office experience while working from home, between appointments or while on the move. Increasing competition, flexible work places and timings give rise to the need for more collaborative communication solutions for in-office and mobile workforce. With Collaboration and Mobility as the key aspects of business communications, the term ’Unified Communication’ has been evolved.

Matrix Telecom Solution brings peace of mind while being in an organization. To ease your work and give you communication convenience, Matrix Telecom solutions bring you Unified Communications that can manage communication on multiple devices located at multiple locations.

Moreover, these solutions can be integrated with traditional PBXs with the help of Media Gateways to make your legacy equipment work even in a growing enterprise. This facilitates our customers to gain greater control over their telephony systems, thus increasing productivity manifolds. Matrix IP Telephony system enhances business processes by unifying communication mediums to simplify the daily workflow.

All in all, Matrix Telephony Systems is a combination of best in class IP deskphones, Unified Communication Severs and Centralized Management Servers designed specifically for all kinds of Modern organizations. These highly scalable solutions facilitate the future communication needs of the organization.

Ease-of-Use, enhanced productivity and dependable performance are some of the advantages of Matrix IP-PBX Telephony systems. Versatile, feature-rich and carrier-grade telecom solutions are built on cutting-edge technologies. Matrix Telecom Solutions including Unified Communications, IP-PBXs, Digital EPABXs, VOIP Gateways, GSM Gateways and IP Phones are marketed in 50+ countries through a global network of 2500+ partners.

Solutions

UNIFIED COMMUNICATIONS SOLUTION

Matrix SARVAM UCS is a Unified Communication Solution engineered on four pillars of Collaboration, Communication, Messaging and Mobility to enhance customer convenience and business productivity. With its intuitive interface and built-in real-time features of Video Calling, Email Integration, Presence Sharing and BLF Keys, Matrix SARVAM UCS empowers an organization to easily extend its reach to the employees. It is designed to overcome geographical, communication device and user-accessibility barriers with a single platform solution.

HYBRID COMMUNICATION SOLUTION

Matrix Hybrid Communication solution combines IP and Analog – the best of two worlds for optimum utilization of IT infrastructure, providing agility and flexibility to organizations. It is a diversified range of Hybrid IP-PBXs to meet the changing requirements of small to large enterprises. It comprises of advanced telephony features to ensure cost saving, investment optimization, asset utilization and increased staff productivity opening doors to newer applications and opportunities.

MULTI-LOCATION SOLUTION

Matrix provides Multi-location Office Telephony solution connecting all branches for seamless communication. The branches are connected through branch office communication systems via peer-to-peer connectivity, forming a virtual network between all systems. This connectivity provides one-touch calling access to all users for placing calls to colleagues irrespective of their location. This set-up helps in maintaining business continuity with easily accessible contact list of all users and cost-effective communication over secured VOIP network. Matrix IP solution reduces telephony costs and operation all over heads and improves staff efficiency.

ENTERPRISE MOBILITY SOLUTIONS

Matrix Mobility solution combines the cost benefits of IP Calling over VOIP with the convenience and proximity features of a mobile extension. Matrix offers a comprehensive mobility solution for all employees, partners and customers no matter where they are located. Mobile workers can utilize all the features of centrally located communication system using smartphones, tablets, laptops, Wi-Fi Phones and other IP based phones as office extensions offering all time connectivity on a single command.

FIXED MEDIA GATEWAYS

The Gateway works as an adjunct to the existing telephony infrastructure, without any investment on replacement of an existing system. The gateway interfaces with an existing PBX system via FXO/FXS, BRI, and TE1E1PRI or over IP. This not only saves additional investment on acquiring new equipment, but also saves time and efforts required for re-installation and re-training users. Though an adjunct/external to existing system, the gateways remain completely transparent to all users and allow making/receiving calls and use PBX features without changing the dialing habits. Matrix has a range of VOIP and GSM Gateways to interface with new-age VOIP, POTS, T1E1PRI and GSM/3G networks.

UNIVERSAL MEDIA GATEWAY

Matrix SARVAM UMG is a Universal Media Gateway offering connectivity of VoIP, GSM/3G, T1/E1 PRI, ISDN BRI and POTS networks on a single platform. Matrix Universal Gateway links an organization’s existing infrastructure to the new age communication networks ensuring right connectivity and least cost for each call. The Gateway is an ideal solution for workplaces such as call centers, ISP, ITSP, wholesale terminators and organizations experiencing high call traffic on per day basis




HARDWARE


SARVAM UCS ENT is a server software which runs on ETERNITY MENX/LENX– The next-generation hardware platforms. The next-generation platforms support up to 99 VOIP (SIP) trunks, 64 GSM ports, 8/24 T1/E1 ISDN PRI ports, 32 ISDN BRI ports and 128 analog trunks with up to 2000 UC users, 128 digital users and 512/1296 analog users. SARVAM UCS ENT is future-proof solution offering IP at core with seamless connectivity to all-pervasive legacy and new generation wireless telecom networks like POTS, ISDN, T1/E1 and GSM/3G.






ETERNITY GENX12S

Communication management can get pretty cumbersome, especially when one is dealing with a multifaceted corporate network. Efficient and immaculate conveyance handling skills is the answer to this trending modern business complication. But is it possible for an individual to be fluent at it, when facing the question of seamless integration between diverse locations and networks? Only if the individual goes with the name of ETERNITY GENX12S.

IP PBX SYSTEMS FOR SMALL BUSINESS

Underlying the SARVAM application, ETERNITY PENX offers the flexibility to choose from a variety of User Terminals such as Analog Phones, Digital Key Phones, IP Phones, SIP Softphones, SIP Handsets and even mobile phones as office extensions. The flexibility provides complete freedom from being tied to the desk and offers the ability to communicate from anywhere.


ETERNITY NENX

Matrix has developed ETERNITY NENX as a true convergence of communication technologies. A platform equipped to establish integrated interfaces for FXO (CO), GSM/3G and VOIP networks. Its resilient design algorithm intelligently selects the most cost-effective route to place local, mobile or long-distance calls and reduces telephony costs significantly. Its smart collaborative approach is full-proofed to understand different corporate conveyance needs according to scale, structure and sort.

VISIONPRO

VISONPRO is a SOHO PBX built around DSP based architecture with built-in single port power fail transfer, DTMF and FSK CLI support, leading to a more reliable, stable, robust and maintenance free performance.


SPARSH VP510E

SPARSH VP510E sets the benchmark for quality performance with elegant design and crystal clear voice. SPARSH VP510E features a LCD Graphical Display, Context Sensitive Keys, Direct Station Selection (DSS) Keys, 32 Keys Expansion Module, Headset Connectivity, High Quality Full Duplex Speaker Phone and High Definition Audio Quality.



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